Which statement best describes the case management method of care delivery?

Which statement best describes the case management method of care delivery?

• A. The case manager advocates for the client and family
• B. The case manager identifies outcomes and coordinates care activities
• C. Case managers help control costs for high-risk, high-cost client populations
• D. Identifying tasks that can be performed by other care providers is just one activity

Answer: (B)

The method centers on defining what outcomes the patient needs to achieve and then coordinating all the care activities to reach those outcomes. It’s a systematic, collaborative process: assess the patient’s needs and goals, plan the services required, assign responsibilities to appropriate providers, and ensure smooth communication and transitions across settings. Progress toward the defined outcomes is continually monitored, and the plan is adjusted as needed to stay on track. This focus on outcome-driven planning and the orchestration of multiple care activities across disciplines best captures how case management delivers care. Advocating for the client and family is important in practice, and cost considerations can influence decisions, but these elements describe roles or objectives rather than the method itself. Similarly, identifying tasks for others is a specific activity within coordinating care, not the overarching approach.

The method centers on defining what outcomes the patient needs to achieve and then coordinating all the care activities to reach those outcomes. It’s a systematic, collaborative process: assess the patient’s needs and goals, plan the services required, assign responsibilities to appropriate providers, and ensure smooth communication and transitions across settings. Progress toward the defined outcomes is continually monitored, and the plan is adjusted as needed to stay on track. This focus on outcome-driven planning and the orchestration of multiple care activities across disciplines best captures how case management delivers care.

Advocating for the client and family is important in practice, and cost considerations can influence decisions, but these elements describe roles or objectives rather than the method itself. Similarly, identifying tasks for others is a specific activity within coordinating care, not the overarching approach.